Tagged - platform strategy

Zendesk AI Summit Introduces Resolution Platform and Voice AI Agents

Zendesk’s virtual AI Summit introduced the Resolution Platform, next-generation Voice AI Agents (entering early access in January 2026), and new AI-driven modules developed...

CIO Priorities Report for 2022

Five priorities to compete in the digital economy.

2022 Tech Trends Report

A deck that discusses the five key trends that will help you enable the digital economy and help the CEO achieve growth.

2022 Tech Trends

The post-pandemic pace of change continues to accelerate as the economy rapidly becomes more digital. To keep pace with shifting consumer expectations, CIOs must help the...
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